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UT Arlington Office of Human Resources

Training Classes and Events

STATEMENT OF PURPOSE AND MISSION

"Our purpose is to be a team of passionate educators dedicated to teaching and learning."

"Our mission is to provide quality training and development opportunities in the areas of Professional Development, Personal Growth, and Family Enrichment. We accomplish this through strategic planning and effective communication while welcoming diversity and building relationships."

Please feel free to contact any of the members of our learning and development staff, or call 817-272-5554.

Bullet. Dr. La Tonya Woodson, Manager, Organizational Development and Employee Engagement
Bullet. Vanden Thong, Training Specialist

Do you have a suggestion for a future training class? We would enjoy hearing from you! Please email your ideas to HRTraining@uta.edu.

If you discover that you will not be able to attend a class for which you have registered, please call (817) 272-5554, or email HRTraining@uta.edu.


List of Classes and Events

Descriptions & Registration

To register for a class(es), select the checkbox at the end of the class description. Once you have selected all the classes, enter your NetID and password, and click the "Register Now" button at the bottom of the page.
Advanced Supervisory Skills (T) - (PD-AdvSupSkills)
Location:   Wetsel Service Center ,  Room:  205 (FACILITIES MANAGEMENT CONFERENCE RM.)
Dates:   Friday, Oct 7, 2016
Times:   10:00 AM  -  12:00 PM
Class Days:   Friday
Instructed by:  Vanden Thong
This course is a continuation of the discussion that for many began in our Fundamental Skills for Supervisors class. Participants will revisit the four points of supervision and use role-play and dialogue to explore each point at a deeper level.
Prerequisite class: Fundamental Skills for Supervisors class
Register for Advanced Supervisory Skills (T)

Coaching Skills for Supervisors (T) - (PD-CoachSkil)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Aug 10, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Vanden Thong
Great coaches inspire great achievement, expect sacrifice, demand excellence, inspire victory, and garner respect. This top-level course gives you the essential coaching skills to immediately improve your day-to-day and long-term performance as a manager. The benefits of coaching you'll find in this short course will change the way your work and lead.
Register for Coaching Skills for Supervisors (T)

Coffee & Conversation! - (E-COFFEECONVERSE)
Location:   University Center ,  Room:  Carlisle Suite
Dates:   Friday, Aug 26, 2016  -  Friday, Aug 26, 2016
Times:   8:45 AM  -  10:00 AM
Class Days:   Friday
Instructed by:  Jean Hood, Facilitator
Come enjoy Coffee & Conversations with other new UTA Mavericks! We welcome you to share your experiences and provide feedback on how we can better acclimate new Mavericks for a positive experience.
This class is for new staff
This class is for new employees hired February 1, 2016 through June 30, 2016.
Register for Coffee & Conversation!

Conducting Effective Meetings (AP) - (PD-Meeting)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Friday, Nov 11, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Friday
Instructed by:  Vanden Thong
There are very few people who actually like to sit in meetings. However, meetings are necessary part of team and organizational management. This course is designed to explore the basic keys to conducting effective meetings that will help your team get the right information and then get the job done. Participants will learn how to plan and prepare for meetings and uncover the elements that make a meeting a success.
Register for Conducting Effective Meetings (AP)

Dealing Effectively with Conflict and Confrontations (8) - (PD-CONM200)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Friday, Oct 21, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Friday
Instructed by:  Vanden Thong
A basic introduction to managing conflict and improving skills to reduce conflict for win-win results. Learn how to diffuse conflict in the workplace and in our personal life. The skills learned in this session will empower you to handle crisis situations in a more effective manner.
Register for Dealing Effectively with Conflict and Confrontations (8)

Dealing with Difficult Employees (AP) (T) - (PD-DIFFEMP)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Aug 2, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Tuesday
Instructed by:  Vanden Thong
Learn concrete techniques for dealing with difficult people in the workplace and at home. Review specific strategies for getting adversaries to cooperate...bullies to back off ... wallflowers to open up ... chronic complainers to quiet down. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and interact with your coworkers with greater confidence. By effectively dealing with difficult people, you will improve cooperation, collaboration, and compromise to create a more productive workplace. This class is also designed to help supervisors identify and deal with employees that fuel difficult work environments. Participants will be given a variety of information regarding different ways to communicate and interact with difficult employees.
Register for Dealing with Difficult Employees (AP) (T)

Dealing with Difficult Employees (AP) (T) - (PD-DIFFEMP)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Nov 16, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Vanden Thong
Learn concrete techniques for dealing with difficult people in the workplace and at home. Review specific strategies for getting adversaries to cooperate...bullies to back off ... wallflowers to open up ... chronic complainers to quiet down. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and interact with your coworkers with greater confidence. By effectively dealing with difficult people, you will improve cooperation, collaboration, and compromise to create a more productive workplace. This class is also designed to help supervisors identify and deal with employees that fuel difficult work environments. Participants will be given a variety of information regarding different ways to communicate and interact with difficult employees.
Register for Dealing with Difficult Employees (AP) (T)

Developing Assertive Communication Skills (8) (AP) - (PD-ASSERTCOM)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Friday, Oct 28, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Friday
Instructed by:  Vanden Thong
Do you struggle to find the right words in a conversation? Do you find yourself not being able to get your point across? Now is your opportunity to learn the skills that can empower you to speak clearly and effectively. Participants will learn about communication styles, non-verbal communication, and additional keys to communication that will educate and empower. Learn powerful tools for assertiveness to help you deal with conflict at all levels in the organization and discover techniques on how to be an assertive communicator. You will also explore the differences between being passive, aggressive and assertive. In addition, you will assess your areas of strength and growth in this critical skill.
Register for Developing Assertive Communication Skills (8) (AP)

Effective Delegation (T) - (PD-Delegate)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Aug 9, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Tuesday
Instructed by:  Vanden Thong
Discover the essential skills to effectively manage projects ... and bring out the best in your team. Successful managers and supervisors are the ones who learn how to delegate effectively. They know there's no better resource than a fully functioning and dedicated team. This great course can help you take control of your projects and priorities. Learn practical tips and specific steps to boost productivity maximize teamwork, and meet deadlines.
Register for Effective Delegation (T)

Fundamental Skills for Supervisors and Managers (T) (AP) - (PD-BSUPSKL)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Friday, Dec 9, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Friday
Instructed by:  Vanden Thong
This course deals with the essential skills and knowledge for supervisors and mangers. Participants will learn best practices for communication, coaching, dealing with difficult employees, and performance enhancement.
Register for Fundamental Skills for Supervisors and Managers (T) (AP)

Leadership Skills for Supervisors (T) - (PD-LeadSup)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Nov 30, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Vanden Thong
This course is designed to provide supervisors with the information that will help them to become effective leaders in the workplace. We will explore different leadership styles how to bring out the best leader in you.
Register for Leadership Skills for Supervisors (T)

Leading Career Development Discussions (T) - (PD-CAREERDISMNGR)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Oct 12, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Dr. La Tonya Woodson
As a manager, developing your staff is a critical part of your role. Whether it's developing their skills for their current job, expanding their role to help them continue to develop, or helping them prepare for a future role, effective career development discussions have many benefits that impact the employee, the manager, and the university. This course focuses on career development and your role as a manager in supporting your employees in this important partnership.
Target Audience: Managers and Supervisors (Leaders with direct reports)
Register for Leading Career Development Discussions (T)

Leading My Career Forward (AP)(8) - (PD-CAREERDISEMPL)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Oct 19, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Dr. La Tonya Woodson
As an employee, it's important to be knowledgeable, engaged and open to learning new skills in order to add value to the university. This course focuses on the employee's career development, including learning new skills for your current job, expanding your current role, increasing your network and using available resources to help guide and support you during the process.
Register for Leading My Career Forward (AP)(8)

Manager Overview - Maverick Service Excellence: The Total Service Experience - (SPEC-200)
Location:   Nedderman Hall ,  Room:  Rady Room
Dates:   Monday, Aug 8, 2016  -  Monday, Aug 8, 2016
Times:   9:00 AM  -  4:00 PM
Class Days:   Monday
Instructed by:  Maverick Service Excellence Certified Trainers
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. The Manager Overview will include the purpose and benefits of this important program, an abbreviated review and demonstration of the program topics and an opportunity to ask questions and provide feedback about the program.
This class is for managers and supervisors only. Seating is limited to the first 40 registered participants.
Register for Manager Overview - Maverick Service Excellence: The Total Service Experience

Managing Projects & Making Decisions (AP) - (PD-ProjDec)
Location:   Wetsel Service Center ,  Room:  205 (FACILITIES MANAGEMENT CONFERENCE RM.)
Dates:   Friday, Sep 23, 2016
Times:   10:00 AM  -  12:00 PM
Class Days:   Friday
Instructed by:  Vanden Thong
Today's fast-paced global business environment requires professionals to work with tight deadlines and stringent expectations. This seminar is designed to help you develop strategies to successfully manage projects and effectively make decisions. You will explore the tools for enhancing creativity and brainstorming solutions. Participants are invited to bring an in-depth problem for the class to discuss.
Register for Managing Projects & Making Decisions (AP)

Maverick 101: New Employee Orientation - (MAV101-NEO)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Aug 3, 2016
Times:   9:00 AM  -  12:00 PM
Class Days:   Wednesday
This class is designed to help new UT Arlington employees get to know the basics of what it means to "Be A Maverick" and to assist current faculty and staff connect with the pulse of the University of Texas at Arlington. Faculty and staff will receive an overview of resources available on campus and become familiar with core policies and procedures governing UT Arlington.
Register for Maverick 101: New Employee Orientation

Maverick 101: New Employee Orientation - (MAV101-NEO)
Location:   UNIVERSITY CENTER ,  Room:  San Saba
Dates:   Wednesday, Sep 7, 2016
Times:   9:00 AM  -  12:00 PM
Class Days:   Wednesday
This class is designed to help new UT Arlington employees get to know the basics of what it means to "Be A Maverick" and to assist current faculty and staff connect with the pulse of the University of Texas at Arlington. Faculty and staff will receive an overview of resources available on campus and become familiar with core policies and procedures governing UT Arlington.
SPECIAL NOTICE: The session is located in the UNIVERSITY CENTER (Room: San Saba)
Register for Maverick 101: New Employee Orientation

Maverick 101: New Employee Orientation - (MAV101-NEO)
Location:   UNIVERSITY CENTER ,  Room:  Carlisle Suite
Dates:   Wednesday, Oct 5, 2016
Times:   9:00 AM  -  12:00 PM
Class Days:   Wednesday
This class is designed to help new UT Arlington employees get to know the basics of what it means to "Be A Maverick" and to assist current faculty and staff connect with the pulse of the University of Texas at Arlington. Faculty and staff will receive an overview of resources available on campus and become familiar with core policies and procedures governing UT Arlington.
SPECIAL NOTICE: The session is located in the UNIVERSITY CENTER (Room: Carlisle)
Register for Maverick 101: New Employee Orientation

Maverick 101: New Employee Orientation - (MAV101-NEO)
Location:   UNIVERSITY CENTER ,  Room:  San Jacinto & Neches
Dates:   Wednesday, Nov 2, 2016
Times:   9:00 AM  -  12:00 PM
Class Days:   Wednesday
This class is designed to help new UT Arlington employees get to know the basics of what it means to "Be A Maverick" and to assist current faculty and staff connect with the pulse of the University of Texas at Arlington. Faculty and staff will receive an overview of resources available on campus and become familiar with core policies and procedures governing UT Arlington.
SPECIAL NOTICE: The session is located in the UNIVERSITY CENTER (Rooms: San Jacinto & Neches)
Register for Maverick 101: New Employee Orientation

Maverick Service Excellence: The Total Service Experience (1-Building Customer Rapport & Good Will) - (MSESEC1)
Location:   Nedderman Hall ,  Room:  Rady Room #601
Dates:   Thursday, Aug 4, 2016  -  Thursday, Aug 4, 2016
Times:   10:00 AM  -  12:00 PM
Class Days:   Thursday
Instructed by:  Maverick Service Excellence Certified Trainer(s)
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are the following: SECTION 1-Building Customer Rapport and Goodwill; SECTION 2-How to Communicate With Your Customer; SECTION 3-Handling Problems and Complaints; SECTION 4-Dealing Effectively With Difficult People and Projecting a Positive; SECTION 5-Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience (1-Building Customer Rapport & Good Will)

Maverick Service Excellence: The Total Service Experience(2-How to Communicate With Your Customers) - (MSESEC2)
Location:   Nedderman Hall ,  Room:  Rady Room 601
Dates:   Wednesday, Aug 10, 2016  -  Wednesday, Aug 10, 2016
Times:   10:00 AM  -  12:00 PM
Class Days:   Wednesday
Instructed by:  Maverick Service Excellence Certified Trainer(s)
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are the following: SECTION 1-Building Customer Rapport and Goodwill; SECTION 2-How to Communicate With Your Customer; SECTION 3-Handling Problems and Complaints; SECTION 4-Dealing Effectively With Difficult People and Projecting a Positive; SECTION 5-Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is STRONGLY ENCOURAGED for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience(2-How to Communicate With Your Customers)

Maverick Service Excellence: The Total Service Experience(2-How to Communicate With Your Customers) - (MSESEC2)
Location:   Nedderman Hall ,  Room:  Rady Room 601
Dates:   Thursday, Aug 11, 2016  -  Thursday, Aug 11, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Thursday
Instructed by:  Maverick Service Excellence Certified Trainer(s)
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are the following: SECTION 1-Building Customer Rapport and Goodwill; SECTION 2-How to Communicate With Your Customer; SECTION 3-Handling Problems and Complaints; SECTION 4-Dealing Effectively With Difficult People and Projecting a Positive; SECTION 5-Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is STRONGLY ENCOURAGED for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience(2-How to Communicate With Your Customers)

Maverick Service Excellence: The Total Service Experience(2-How to Communicate With Your Customers) - (MSESEC2)
Location:   Pickard Hall ,  Room:  Room 549
Dates:   Wednesday, Aug 17, 2016  -  Wednesday, Aug 17, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Maverick Service Excellence Certified Trainer(s)
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are the following: SECTION 1-Building Customer Rapport and Goodwill; SECTION 2-How to Communicate With Your Customer; SECTION 3-Handling Problems and Complaints; SECTION 4-Dealing Effectively With Difficult People and Projecting a Positive; SECTION 5-Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is STRONGLY ENCOURAGED for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience(2-How to Communicate With Your Customers)

Maverick Service Excellence: The Total Service Experience(2-How to Communicate With Your Customers) - (MSESEC2)
Location:   Nedderman Hall ,  Room:  Rady Room 601
Dates:   Thursday, Aug 18, 2016  -  Thursday, Aug 18, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Thursday
Instructed by:  Maverick Service Excellence Certified Trainer(s)
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are the following: SECTION 1-Building Customer Rapport and Goodwill; SECTION 2-How to Communicate With Your Customer; SECTION 3-Handling Problems and Complaints; SECTION 4-Dealing Effectively With Difficult People and Projecting a Positive; SECTION 5-Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is STRONGLY ENCOURAGED for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience(2-How to Communicate With Your Customers)

Partnering with Your Boss (AP) - (PD-Partner)
Location:   Wetsel Service Center ,  Room:  205 (FACILITIES MANAGEMENT CONFERENCE RM.)
Dates:   Thursday, Nov 17, 2016
Times:   10:00 AM  -  12:00 PM
Class Days:   Thursday
Instructed by:  Vanden Thong
As an administrative assistant, your success depends upon effectively partnering with your boss. You are often called upon to communicate, plan, organize, negotiate and participate in decision-making at very high levels. This course is specially designed to help you learn goal setting, prioritizing, planning, decision making, relationship building and listening. You will return to work with a better understanding of what partnering with your boss entails and a greater ability to support your organizations goals from your position as a secretary, executive secretary or member of the administrative support staff.
Register for Partnering with Your Boss (AP)

Powerful Presentation Skills (AP) - (PD-Presentation)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Thursday, Oct 13, 2016
Times:   1:00 PM  -  3:00 PM
Class Days:   Thursday
Instructed by:  Vanden Thong
Public speaking may not be the most exciting activity for you, but you can learn the tips and techniques to make your next presentation a great success. Participants will learn how to develop and enhance their public speaking style and create compelling presentations. No matter what the subject, learn how to deliver the message with poise and power. Give your words an appeal that captures attention and leads to inspiration. A presentation delivered with power and passion will be memorable for all who attend.
Register for Powerful Presentation Skills (AP)

Team Building for Supervisors (T) - (PG-TBLD)
Location:   Wetsel Service Center ,  Room:  205 (FACILITIES MANAGEMENT CONFERENCE RM.)
Dates:   Thursday, Dec 1, 2016
Times:   10:00 AM  -  12:00 PM
Class Days:   Thursday
Instructed by:  Vanden Thong
Whether you are a team member or a supervisor, knowing how to build a team and understanding the various stages of team development is important. As a manager, the relationship you have with your employees can motivate them, guide them, or discourage them. As a team member, your communication and interaction with others cultivates your team atmosphere. This class is intended to help you examine your teams development and offer strategies for leading and influencing your team positively throughout the different stages.
Register for Team Building for Supervisors (T)

The Art of Listening (8) (AP) - (PD-Listen)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Oct 26, 2016
Times:   1:00 PM  -  3:00 PM
Class Days:   Wednesday
Instructed by:  Vanden Thong
Although most people believe they are good listeners, most people only really listen to a small portion of a conversation. If you have the desire to become a good listener, then this course if for you. Participants will learn the basics of good listening as well as tips for identifying listening style and how get them most out of a face-to-face conversation.
Register for The Art of Listening (8) (AP)

Time Management: Keys to Everyday Office Success (8) - (PD-TMNG)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Sep 20, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Tuesday
Instructed by:  Vanden Thong
If your office is a mess and you are drowning in your to-do list, then this class is for you. Participants will learn how backlogs happen, how to manage paperwork, how to eliminate clutter, and discover the benefits of organization.
Register for Time Management: Keys to Everyday Office Success (8)

Writing Effective E-Mails (8) (AP) - (PD-EMAIL)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Sep 27, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Tuesday
Instructed by:  Vanden Thong
Email has become an essential communication tool for most individuals and organizations. It is essential that you identify and learn all of the basics of email communication as well as all of the dangers of email communication. In this course, participants will learn the keys to effective e-mails as well as proper cyber manners and how to avoid email overload.
Register for Writing Effective E-Mails (8) (AP)

Your Professional Image (8) (AP) - (PD-PROIMG)
Location:   Wetsel Services Center ,  Room:  200
Dates:   Tuesday, Oct 18, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Tuesday
Instructed by:  Vanden Thong
Your image as a professional is important to your success in an organization. Effectively managing your personal interactions and online presence is critical to maintaining your credibility as a professional. This course is designed to help you establish a professional image by examining the messages you are sending in person and online. You will have an opportunity to review different methods of communication (i.e. email, print, social media).
Register for Your Professional Image (8) (AP)

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