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UT Arlington Office of Human Resources

Training Classes and Events

STATEMENT OF PURPOSE AND MISSION

"Our purpose is to be a team of passionate educators dedicated to teaching and learning."

"Our mission is to provide quality training and development opportunities in the areas of Professional Development, Personal Growth, and Family Enrichment. We accomplish this through strategic planning and effective communication while welcoming diversity and building relationships."

Please feel free to contact any of the members of our learning and development staff, or call 817-272-5554.

Bullet. Dr. La Tonya Woodson, Manager, Organizational Development and Employee Engagement
Bullet. Vanden Thong, Training Specialist

Do you have a suggestion for a future training class? We would enjoy hearing from you! Please email your ideas to HRTraining@uta.edu.

If you discover that you will not be able to attend a class for which you have registered, please call (817) 272-5554, or email HRTraining@uta.edu.


List of Classes and Events

Descriptions & Registration

To register for a class(es), select the checkbox at the end of the class description. Once you have selected all the classes, enter your NetID and password, and click the "Register Now" button at the bottom of the page.
Advanced Supervisory Skills (T) - (PD-AdvSupSkills)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Thursday, Jun 9, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Thursday
Instructed by:  Vanden Thong
This course is a continuation of the discussion that for many began in our Fundamental Skills for Supervisors class. Participants will revisit the four points of supervision and use role-play and dialogue to explore each point at a deeper level.
Prerequisite class: Fundamental Skills for Supervisors class
Register for Advanced Supervisory Skills (T)

Coaching Skills for Supervisors (T) - (PD-CoachSkil)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Aug 10, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Vanden Thong
Great coaches inspire great achievement, expect sacrifice, demand excellence, inspire victory, and garner respect. This top-level course gives you the essential coaching skills to immediately improve your day-to-day and long-term performance as a manager. The benefits of coaching you'll find in this short course will change the way your work and lead.
Register for Coaching Skills for Supervisors (T)

Conducting Effective Meetings (AP) - (PD-Meeting)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Jun 7, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Tuesday
Instructed by:  Vanden Thong
There are very few people who actually like to sit in meetings. However, meetings are necessary part of team and organizational management. This course is designed to explore the basic keys to conducting effective meetings that will help your team get the right information and then get the job done. Participants will learn how to plan and prepare for meetings and uncover the elements that make a meeting a success.
Register for Conducting Effective Meetings (AP)

Dealing with Difficult Employees and People (AP) (T) - (PD-DIFFEMP)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Aug 2, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Tuesday
Instructed by:  Vanden Thong
Learn concrete techniques for dealing with difficult people in the workplace and at home. Review specific strategies for getting adversaries to cooperate...bullies to back off ... wallflowers to open up ... chronic complainers to quiet down. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and interact with your coworkers with greater confidence. By effectively dealing with difficult people, you will improve cooperation, collaboration, and compromise to create a more productive workplace. This class is also designed to help supervisors identify and deal with employees that fuel difficult work environments. Participants will be given a variety of information regarding different ways to communicate and interact with difficult employees.
Register for Dealing with Difficult Employees and People (AP) (T)

Developing Assertive Communication Skills (8) (AP) - (PD-ASSERTCOM)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Thursday, May 26, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Thursday
Instructed by:  Vanden Thong
Do you struggle to find the right words in a conversation? Do you find yourself not being able to get your point across? Now is your opportunity to learn the skills that can empower you to speak clearly and effectively. Participants will learn about communication styles, non-verbal communication, and additional keys to communication that will educate and empower. Learn powerful tools for assertiveness to help you deal with conflict at all levels in the organization and discover techniques on how to be an assertive communicator. You will also explore the differences between being passive, aggressive and assertive. In addition, you will assess your areas of strength and growth in this critical skill.
Register for Developing Assertive Communication Skills (8) (AP)

Effective Delegation (T) - (PD-Delegate)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Aug 9, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Tuesday
Instructed by:  Vanden Thong
Discover the essential skills to effectively manage projects ... and bring out the best in your team. Successful managers and supervisors are the ones who learn how to delegate effectively. They know there's no better resource than a fully functioning and dedicated team. This great course can help you take control of your projects and priorities. Learn practical tips and specific steps to boost productivity maximize teamwork, and meet deadlines.
Register for Effective Delegation (T)

Fundamental Skills for Supervisors and Managers (T) (AP) - (PD-BSUPSKL)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Thursday, Jul 28, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Thursday
Instructed by:  Vanden Thong
This course deals with the essential skills and knowledge for supervisors and mangers. Participants will learn best practices for communication, coaching, dealing with difficult employees, and performance enhancement.
Register for Fundamental Skills for Supervisors and Managers (T) (AP)

Leadership Skills for Supervisors (T) - (PD-LeadSup)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Jul 19, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Tuesday
Instructed by:  Vanden Thong
This course is designed to provide supervisors with the information that will help them to become effective leaders in the workplace. We will explore different leadership styles how to bring out the best leader in you.
Register for Leadership Skills for Supervisors (T)

Leading Career Development Discussions (T) - (PD-CAREERDISMNGR)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Jun 15, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Dr. La Tonya Woodson
As a manager, developing your staff is a critical part of your role. Whether it's developing their skills for their current job, expanding their role to help them continue to develop, or helping them prepare for a future role, effective career development discussions have many benefits that impact the employee, the manager, and the university. This course focuses on career development and your role as a manager in supporting your employees in this important partnership.
Target Audience: Managers and Supervisors (Leaders with direct reports)
Register for Leading Career Development Discussions (T)

Leading My Career Forward (AP)(8) - (PD-CAREERDISEMPL)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Jun 22, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Dr. La Tonya Woodson
As an employee, it's important to be knowledgeable, engaged and open to learning new skills in order to add value to the university. This course focuses on the employee's career development, including learning new skills for your current job, expanding your current role, increasing your network and using available resources to help guide and support you during the process.
Register for Leading My Career Forward (AP)(8)

Managing Across Generations (T) - (PD-MngGen)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, May 17, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Tuesday
Instructed by:  Vanden Thong
The needs and expectations of the next generation entering the work force today are greatly different from the generation on the verge of retirement. This course help managers and supervisors understand the needs and expectation of their own generation and other generations. Participants will also explore how to relate to other generations without giving up their own generational identity.
Register for Managing Across Generations (T)

Managing Stress in the Workplace (AP) - (PG-STRS100)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Thursday, Jul 21, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Thursday
Instructed by:  Vanden Thong
Is stress affecting how you function at work or at home? Stress is normal and sometimes even necessary. How you handle stress makes all the difference. Learn what stress is and how to identify and understand it. In addition, discover how to identify your sources of your stress.
Register for Managing Stress in the Workplace (AP)

Maverick 101: New Employee Orientation - (MAV101-NEO)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Jun 1, 2016
Times:   9:00 AM  -  1:00 PM
Class Days:   Wednesday
This class is designed to help new UT Arlington employees get to know the basics of what it means to "Be A Maverick" and to assist current faculty and staff connect with the pulse of the University of Texas at Arlington. Faculty and staff will receive an overview of resources available on campus and become familiar with core policies and procedures governing UT Arlington.
Register for Maverick 101: New Employee Orientation

Maverick 101: New Employee Orientation - (MAV101-NEO)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Jul 6, 2016
Times:   9:00 AM  -  1:00 PM
Class Days:   Wednesday
This class is designed to help new UT Arlington employees get to know the basics of what it means to "Be A Maverick" and to assist current faculty and staff connect with the pulse of the University of Texas at Arlington. Faculty and staff will receive an overview of resources available on campus and become familiar with core policies and procedures governing UT Arlington.
Register for Maverick 101: New Employee Orientation

Maverick 101: New Employee Orientation - (MAV101-NEO)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Aug 3, 2016
Times:   9:00 AM  -  1:00 PM
Class Days:   Wednesday
This class is designed to help new UT Arlington employees get to know the basics of what it means to "Be A Maverick" and to assist current faculty and staff connect with the pulse of the University of Texas at Arlington. Faculty and staff will receive an overview of resources available on campus and become familiar with core policies and procedures governing UT Arlington.
Register for Maverick 101: New Employee Orientation

Maverick Service Excellence: The Total Service Experience Section 1 - (MSESEC1)
Location:   Wetsel Service Center ,  Room:  Training Room 200
Dates:   Tuesday, May 17, 2016  -  Tuesday, May 17, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Tuesday
Instructed by:  Maverick Service Excellence Certified Trainer
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience Section 1

Maverick Service Excellence: The Total Service Experience Section 1 - (MSESEC1)
Location:   Wetsel Service Center ,  Room:  Training Room 200
Dates:   Wednesday, May 18, 2016  -  Wednesday, May 18, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Maverick Service Excellence Certified Trainer
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience Section 1

Maverick Service Excellence: The Total Service Experience Section 1 - (MSESEC1)
Location:   Wetsel Service Center ,  Room:  Training Room 200
Dates:   Thursday, May 19, 2016  -  Thursday, May 19, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Thursday
Instructed by:  Maverick Service Excellence Certified Trainer
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience Section 1

Maverick Service Excellence: The Total Service Experience Section 1 - (MSESEC1)
Location:   Wetsel Service Center ,  Room:  Training Room 200
Dates:   Tuesday, May 24, 2016  -  Tuesday, May 24, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Tuesday
Instructed by:  Maverick Service Excellence Certified Trainer
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience Section 1

Maverick Service Excellence: The Total Service Experience Section 1 - (MSESEC1)
Location:   Pickard Hall ,  Room:  Room 549
Dates:   Wednesday, May 25, 2016  -  Wednesday, May 25, 2016
Times:   10:00 AM  -  12:00 PM
Class Days:   Wednesday
Instructed by:  Maverick Service Excellence Certified Trainer
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience Section 1

Maverick Service Excellence: The Total Service Experience Section 1 - (MSESEC1)
Location:   Wetsel Service Center ,  Room:  Training Room 200
Dates:   Thursday, May 26, 2016  -  Thursday, May 26, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Thursday
Instructed by:  Maverick Service Excellence Certified Trainer
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience Section 1

Maverick Service Excellence: The Total Service Experience Section 1 - (MSESEC1)
Location:   Wetsel Service Center ,  Room:  Training Room 200
Dates:   Thursday, Jun 2, 2016  -  Thursday, Jun 2, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Thursday
Instructed by:  Maverick Service Excellence Certified Trainer
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience Section 1

Maverick Service Excellence: The Total Service Experience Section 1 - (MSESEC1)
Location:   Wetsel Service Center ,  Room:  Training Room 200
Dates:   Friday, Jun 3, 2016  -  Friday, Jun 3, 2016
Times:   10:00 AM  -  12:00 PM
Class Days:   Friday
Instructed by:  Maverick Service Excellence Certified Trainer
Maverick Service Excellence: The Total Service Experience is a strategic university wide initiative to incorporate excellent service values that will benefit UTA and the communities we serve. The five program topics are Building Customer Rapport and Goodwill, How to Communicate With Your Customers, Handling Problems and Complaints, Dealing Effectively With Difficult People and Projecting a Positive, Professional Image. This class is highly interactive and includes small group and class discussions, exercises and action planning.
This class is strongly encouraged for all staff to attend in order to build a consistent interdepartmental excellent service model.
Register for Maverick Service Excellence: The Total Service Experience Section 1

Motivating Your Employees (T) - (PD-MOTIVE)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Jul 26, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Tuesday
Instructed by:  Vanden Thong
Course participants will learn how to motivate employees to a higher state of productivity and create a work environment that is beneficial to everyone and assists the department at getting the job done.
Register for Motivating Your Employees (T)

Partnering with Your Boss (AP) - (PD-Partner)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, Jun 28, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Tuesday
Instructed by:  Vanden Thong
As an administrative assistant, your success depends upon effectively partnering with your boss. You are often called upon to communicate, plan, organize, negotiate and participate in decision-making at very high levels. This course is specially designed to help you learn goal setting, prioritizing, planning, decision making, relationship building and listening. You will return to work with a better understanding of what partnering with your boss entails and a greater ability to support your organizations goals from your position as a secretary, executive secretary or member of the administrative support staff.
Register for Partnering with Your Boss (AP)

Professional Telephone Techniques (8)(AP) - (PD-PHONTECH)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Jun 29, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Vanden Thong
This course is a basic introduction to telephone etiquette and customer service skills. Learn to develop and utilize listening and speaking skills for better communication between customers and yourself. Discover what to do and say when a phone call becomes difficult. A little effort and the right knowledge will go a long way in having a professional phone conversation.
Register for Professional Telephone Techniques (8)(AP)

Team Building for Supervisors (T) - (PG-TBLD)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, Jul 13, 2016
Times:   2:00 PM  -  4:00 PM
Class Days:   Wednesday
Instructed by:  Vanden Thong
Whether you are a team member or a supervisor, knowing how to build a team and understanding the various stages of team development is important. As a manager, the relationship you have with your employees can motivate them, guide them, or discourage them. As a team member, your communication and interaction with others cultivates your team atmosphere. This class is intended to help you examine your teams development and offer strategies for leading and influencing your team positively throughout the different stages.
Register for Team Building for Supervisors (T)

The Art of Listening (8) (AP) - (PD-Listen)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Tuesday, May 24, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Tuesday
Instructed by:  Vanden Thong
Although most people believe they are good listeners, most people only really listen to a small portion of a conversation. If you have the desire to become a good listener, then this course if for you. Participants will learn the basics of good listening as well as tips for identifying listening style and how get them most out of a face-to-face conversation.
Register for The Art of Listening (8) (AP)

Writing Effective E-Mails (8) (AP) - (PD-EMAIL)
Location:   Wetsel Service Center ,  Room:  200
Dates:   Wednesday, May 11, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Wednesday
Instructed by:  Vanden Thong
Email has become an essential communication tool for most individuals and organizations. It is essential that you identify and learn all of the basics of email communication as well as all of the dangers of email communication. In this course, participants will learn the keys to effective e-mails as well as proper cyber manners and how to avoid email overload.
Register for Writing Effective E-Mails (8) (AP)

Your Professional Image (8) (AP) - (PD-PROIMG)
Location:   Wetsel Services Center ,  Room:  200
Dates:   Wednesday, May 18, 2016
Times:   9:00 AM  -  11:00 AM
Class Days:   Wednesday
Instructed by:  Vanden Thong
Your image as a professional is important to your success in an organization. Effectively managing your personal interactions and online presence is critical to maintaining your credibility as a professional. This course is designed to help you establish a professional image by examining the messages you are sending in person and online. You will have an opportunity to review different methods of communication (i.e. email, print, social media).
Register for Your Professional Image (8) (AP)

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